Dear Ramira Hotels Guests;

As Ramira Hotels, we respect and give importance to the privacy of our guests' private lives. For this reason, we want to provide information about the Personal Data Protection Law (KVKK) No. 6698, which is in force to protect fundamental rights and freedoms in the use of personal data.

Our guests personal data, special personal data and family and relative data (name, surname, date of birth, mobile phone number, e-mail, gender, address, occupation, education, marital status, license plate number, identity information, accommodation, expenditure information such as billing information, health information, food allergy, photo, name, surname and e-mail address of relatives who can be reached in case of emergency, guest product information, guest arrival and departure dates, agency / company information) can transmit to us verbally, in writing, or electronically by front desk of our hotel, our website and call center.

We are processing your personal data that you share with us in order to offer you better service by customizing the products and services offered by our hotel according to your likes, usage habits and needs.

Your personal data is always safely stored and used for reservations, computing, advertising, marketing, promotion, business development, security, campaign notification, membership transactions, survey, customer satisfaction research, can be share with our business partners, suppliers (authorized or employees), our company's officials, shareholders, legally authorized public institutions and private persons in order to fulfil our legal obligations, and we don't share it with anyone else from this list.

You can contact us at any time to find out what your personal data is being used for, which organizations and for what purpose.

You may request that your information be deleted if it is incomplete or incorrectly recorded, correcting the information used, in conditions provided by law.

To take advantage of your rights under the law, you can send your request to our hotel in writing form, and you can review the link www.ramirahotels.com/kleopatra/en/kvkk.aspx and the Law on Protection of Personal Data No. 6698 for detailed information. Best regards;


Ramira Hotels
Alaca Otel İşl. Tur. Tic A.Ş.
Phone : +90 (242) 522 07 00
E-Mail:muhasebe@ramirahotel.com veya info@ramirahotel.com
www.ramirahotels.com
alacaotelcilik@hs01.kep.tr